The Cedars

A Residential Unit

The Client
The Cedars, is a residential unit housing 16 adults aged between 24 -70yrs with severe learning disabilities and associated challenging behaviour.  The home is part of the Dorset Health Care Trust.

The Issues and Challenge
The residents are secure in routine and therefore any unusual activities outside of their normal regime can cause disproportionate excitement and curiosity. Many have no fear of danger and consequently may want to investigate the machinations of the heavy electrical cleaning equipment or tasted the solvents putting themselves and others at risk.As this is a high dependency unit, infection control and cleanliness are sacrecent. 

The Solution
Chris Stone, MD Matrix Cleaning Solutions, is a registered nurse (RNLD).  He personally ensures that all his staff involved with residential homes strictly adheres to the infection control standards and health and safety checks as regulated by Matrix’s own policies, the National Health Service Guidelines and the Health and Saftey Executive.  All Matrix’s electrical equipment is risked assessed for usage in residential home settings and  regularly P.A.T tested, ensuring electrical safety.  Contracted to thoroughly clean interiors of the specialist unit, including bathrooms and kitchens, as well as deep clean the carpets at regular intervals.  The carpets are specially treated to address hygiene issues and  remove stains and odours.

Lynne Martin, Senior Clinical Nurse, The Cedars, endorsed Matrix Cleaning Services contract because:

“Their high standard of quality of cleaning.  We can call the company at short notice and they will make every effort to supply trained staff as quickly as possible to divert any cleaning disaster. The staff is respectful of the residents vulnerability and is sensitive to their mental fragility.  I’ve recommended Matrix Cleaning Services to other divisions of the Dorset Health Trust."